Frequently Asked Questions

WHAT DOES A PHYSICAL THERAPIST DO

Physical therapists are specialists in the musculoskeletal system.  They work with their patients to help them achieve their goals, whether that means recovering from an injury or surgery, minimizing pain or improving their quality of life.

DOES PHYSICAL THERAPY HURT?

Physical therapy is meant to help your pain and not make it worse, however you may experience some temporary soreness and discomfort as you strengthen and stretch new muscles.  Remember to keep your physical therapist informed about how you are feeling before, during and after treatments.

WHAT SHOULD I EXPECT DURING MY FIRST PHYSICAL THERAPY APPOINTMENT

During your first appointment or initial evaluation your therapist will review your health history, your reason for seeking physical therapy and your goals.  The therapist will complete a thorough exam, assessing your strength, range of motion, balance, and walking mechanics.  Together, you will create a plan of care to assist you in meeting your goals and improving your function.

DO I NEED A REFERRAL FROM A DOCTOR TO MAKE A PHYSICAL THERAPY APPOINTMENT?

No referral is needed for a physical therapy appointment.  Although insurance plans differ, anyone can arrange an evaluation by a physical therapist without a physician’s referral or prescription.  This is called direct access.

WHAT INSURANCES DO YOU ACCEPT?

We are in-network with most major insurance companies including UPMC, MEDICARE, AETNA, UNITED HEALTHCARE, CIGNA and ANTHEM BLUE CROSS BLUE SHIELD.  If you have a specific question about your coverage please give us a call and we would be glad to help you.

WHAT PAYMENT TYPES DO YOU ACCEPT?

We accept cash, personal checks and all major credit cards.  Payments will be collected at time of services for copays.  An online payment option is also available on our website.

HOW LONG DO APPOINTMENTS LAST

We like to plan for an hour and a half for your initial evaluation so that we can complete a thorough exam, start treatment and provide you with a home program.  Each visit after will last approximately 45-60 minutes.

HOW LONG WILL I NEED PT?

Every patient is different and therefore the time they will need PT is different.  We will work together to develop a specific plan of care to meet your goals.  Typically patients are seen 2 times a week for 4 weeks.

WHAT SHOULD I BRING TO MY FIRST PT APPOINTMENT?

Please arrive 10 minutes early to complete the initial paperwork if you are not able to download the forms from our website.  We ask that you bring with your insurance card, a list of all your current medications, the script provided to you by the doctor (if you have one), and any relevant protocols or instructions the doctor may have given you.

WHAT SHOULD I WEAR TO MY APPOINTMENT?

Wear loose comfortable clothing that does not restrict your movement.  Any type of athletic wear is appropriate.

DO YOU HAVE A CASH PAY OPTION IF I DO NOT HAVE INSURANCE?

Cash pay options are available if you do not have insurance coverage.  Please reach out to our office for cash pay pricing options.

Your Choice is Clear

No Referral Needed

Although insurance plans differ, anyone can arrange an evaluation by a physical therapist without a physician's referral or prescription.

You Have Options

Your doctor may recommend a place for you to have physical therapy but you have options and can choose where you would like to go for physical therapy. 

We Are Here for You

Rest assured that we are here to help you. From your first to your last day, we will do our best to provide you with a superior physical therapy experience and get you back to living life.

Contact Us




Phone

Harmony/Zelienople:
(412) 499-4524

Hermitage:
(724) 962-7920

New Wilmington:
(724) 946-3313

Phone

Harmony/Zelienople:
(412) 499-4524

Hermitage:
(724) 962-7920

New Wilmington:
(724) 946-3313